Work Description: Installed a BEAUTIFUL new energy efficient unit, fed new wiring for the thermostat through the wall, replaced existing thermostat, and so much more!
Comments: My initial contact was with Jeff, the owner, who was refered to me by my realtor. Over the phone, I explained to Jeff that I was basically in "sticker shock" from a quote given to me by a company that had done work for me previously at a different location. My thoughts were that since I'd dealt with them in the past, being an existing customer, I would get a good price. When the conversation begins with "I hope you are sitting down" you know it's not going to be good.
Nothing could have prepaired me for the prices quoted! All of the faith and trust I had in that, lets say, PAST company was gone.
Jeff quoted me back in October, verbally over the phone only gonig on the scope of work I described. In this case, I was not warned to "Sit down" but was glad I was. Jeff saved me almost $3,000.00!!!
Closing on this house was a nightmare and took longer than expected. I called Jeff to let him know that I finally closed and he could start the job. Here, enters Paul...My Hero!
Jeff wanted Paul to get a list of materials and verify what needed to be done. I called Paul, set up a time for him to meet me at the house. He was on time, very personable, professional and REALLY goes above and beyond his title of "Super Hero Extraordinaire"
We scheduled the job for the next business day. The crew was there on time and got right to work. They stayed on task until the job was completed.
Here it is, days after completion. Paul has done several follow-ups on the unit to make sure that I am satisfied.
He certianly does Jeff justice in the field. Jeff should be very proud to have him as a major part of his team!
Simply put, I cannot say enough about my experience from start to finish. You will not find another company with more pride, knowledge, experience and most of all, better customer service than Accu-Temp Mechanical Services!
They have all proven to be "My Hero's"
THANK YOU ALL, VERY MUCH FOR A JOB WELL DONE!!!