Review by: B. H. from Malden, MA
Work Description: recharge freon
Review by: P. S. from Methuen, MA
Work Description: Heating and AC maintenance / checkup
Comments: Extremely helpful and friendly, explained the work well, but forgot to seal furnace cracks with metal tape and overcharged me for the air filters. They seem very interested in keeping the customer satisfied, however, and would probably work with me if I complained. Their service contract agreement is very price competitive, so I figure the overall costs are pretty typical.
Review by: BRIAN K.
Work Description: NO HEAT
Comments: UNFORTUNATELY KC HEATING WAS TOO FAR FROM MY RESIDENCE, BUT TOOK THE TIME TO HELP DIAGNOSE MY PROBLEM ON THE PHONE FOR 20 MIN. NOW THATS CUSTOMER SERVICE!
Review by: M. from Lynn, MA
Work Description: cleaned 4 boilers and provided feed back w/ recommendations to prevent problems in the future
Review by: John 5.
Work Description: preventive maintenance
Comments: Company sent out technician. He explained to us what he was going to do also explained the materials which he was going to use, how much time it was gooing to take to completely do the preventive maintenance. overall good job
Review by: Michael
Work Description: We called k and explained what was happening with the air conditioning unit.
Comments: We called k and c, the owner returned our phone call very quickly, we explained what was happening and his technician came out quickly fixed the issue with in an hour time frame. Their pricing was decent and quality of work was exceptional and the technician explained what he found wrong and guided us through the repair process. .